Is this you?
A few signs this is worth a conversation:
You've outgrown spreadsheet billing, and need a proper system in place, with someone who makes sure contracts are set up and billed correctly.
Contracts get set up incorrectly, margins drift over time, or order forms get filled in with the wrong data, and it's costing you money without anyone quite noticing.
You're heading toward a fundraise and want reporting you can trust.
Renewal dates aren't tracked properly, so contracts lapse, renew at the same rate, or slip past without the upsell conversation that should have happened.
You're moving off spreadsheets or switching billing systems, and need someone to make sure nothing breaks in the transition.
Reseller pricing or commission payouts don't quite match what's in the contract, and nobody's had time to check why.
A billing seat has gone empty, through leave, notice, or a slow hiring process, and it needs covering properly in the meantime.
Recognise your business in any of this?